Security and Data Protection Policy

Data Protection and Privacy Policy

CLOUDLAB LATAM, in compliance with Colombian Law 1581 of 2012 and related regulations, as well as international standards (GDPR - General Data Protection Regulation of the European Union), informs its clients, employees, contractors, and suppliers about its personal data processing policy.

1. Data Controller

CLOUDLAB LATAM will be responsible for processing the personal data collected within the scope of its commercial activities.

2. Purpose of Processing

Personal data will be used for contractual, administrative, commercial, and legal compliance purposes.

3. Rights of Data Subjects

Data subjects have the right to: (i) know, update, and rectify their data; (ii) request proof of the authorization granted; (iii) be informed about how their data has been used; (iv) file complaints with the Superintendence of Industry and Commerce; (v) revoke the authorization or request deletion of the data in the cases permitted by law.

4. International Data Transfers

CLOUDLAB LATAM may transfer data to third countries, provided they have adequate protection levels in accordance with international standards.

5. Security Measures

The company will implement reasonable technical, administrative, and organizational measures to ensure the security of personal data and prevent its loss, unauthorized access, alteration, or disclosure.

6. Validity

This policy is effective as of November 02, 2026 and will remain in force as long as CLOUDLAB LATAM makes use of personal data.